UPDATE: (toot) customers!

I received a comment from a friend of mine. Must share! Must share!:

TY Teh says:

Whoa! That’s a lot of energy there boy.
I know that I’m not qualified to be saying this, since I have not experience this much in online marketing, but you shouldn’t really let this bother you too much.
Of course, saying this is easy for me since I’m out of the equation.
If I’m in a similar situation I probably won’t be talking logic to myself.

On the other hand, regardless of the situation, I think you might want to think very closely about what you just communicated to your readers who have been following your blog regularly. Deliberate or not, the tone set for your post was negative and I don’t feel very empowered after reading it. Underneath this post also happens to be your mygratitude.com posts. Won’t that defeat the purpose of writing about your projects? Sure, the title caught my eye (or maybe not) but really, I guess I would rather not read it. What is my take-home-value from reading a post like this? (aside from the Chargeback thing, of course)

Now, I know I’m gonna be unpopular after this, but as a friend I thought I better warn you about this. Maybe I should just email you privately, but since your blog is all about making mistakes while succeeding on the web, this approach seem fit. I’m still a loyal reader and I hope for the best of success for you. Go make another dent on the world!

And he left a 2nd one:

By the way, if you choose not to post this, I understand. Just make sure you get the message I’m trying to give here.

So my reason for doing a 2nd blog post in less than 5 hours (first time! Yay!) is that after reading a comment like this, it’s great feedback for me. So TY, yes of course I’ll share your comment because it provides great dialogue. So let’s continue…

I realised that I may have come across like a raving mad dog with foam between my teeth but you know I’m not that hot under the collar. But anyway, before anyone of you really start to think I’m a real brat, like me further share my experience with this chargeback (cough! Dirty word!)…

When I got the email, I was definitely pissed peeved. I was thinking ‘Idiot!’ straightaway for reasons already explained in my previous blog post. If my words come across as a little too hot to handle, please remember I like being as honest and as real as possible for my readers (you!) of this blog.

Of course it would be nice to blog about, “Hey I got a chargeback, but I’m cool.. I know it’s part of business anyway.. blah blah” but where’s the excitement in a sanitized post like that? Besides I wasn’t really feeling like that at all. I was not happy with the chargeback and I wanted to express it as I typed about it. I wanna be real to my readers. And you know why XX is so popular right? She just lets spill!

Does a chargeback bother me? Well yes and no. Yes because it’s a stupid chargeback after all and no because there’s nothing I can do about it anyway and I don’t let it bother me after my initial 5 minutes of boiling thunder.

I’m sorry if I may have come across negative to some of you but hey, what we type can mean so many different ways to different people. Of course I’m grateful to my customers (gold), I’m grateful to be in a position to receive a chargeback! (You have to be selling stuff before you can get chargebacks in the first place).

I don’t want to sound like a complain queen (ha! so Singaporean)(joke ok..)(don’t be so literal.) in my previous post because I understand all that stuff about taking responsibility for my actions, living above the line and always having a useful response to any event and if I did sound like I was whining and sulking in my previous post, yah ok I was. Haha! But anyway…

Does this post have a totally different ring to mygratitude posts? Yes. But I’m no 24 hour saint. We all run the guantlet of emotions and it’s fun to do so. Did you have take-home value from reading the post? I’m sure you did. There’s always stuff to learn and if not, you can always have a good laugh at this bugger who’s writing these posts for you.

Which brings me to the point, please take my expressions with a pinch of salt. You know how much I ‘talk cock’ and you can’t seriously be thinking I’m serious (heart attack!) all the time. But obviously my business results and numbers are not pinches of salt, those are quite factual in fact.

So TY thank you so much for your valuable feedback because we always need mirrors to expand out awareness of things and you certainly helped. And thank you also for giving me something to blog about which I hope is great fun and interaction for all the blog readers (you!) here.

Out.