Ok! I’ll finish this whole thing in this final posting and then I’m gonna bum for awhile.

Let’s begin where I left off:

If you haven’t, here’s Part 1 and Part 2.

The last time I was blabbing away to you, I was saying that it’s soooooo easy to be overwhelmed with information on the internet that you’re going to be lost. I know because I went through it (and still do.. but it’s better) and I’m sure everyone else that is a success today online went through the quagmire before.

So hey don’t fret! You’re on the right track!

So the question you’re probably asking now is how do you handle ALL this darn information that’s hitting you left, right centre and below the belt? Well, I’ve mentioned this before in my previous post and the best way to handle this is to start something and stay focused on it.

Read more »

Ok lets start with your questions. No. 1 -

Name: emigre

Have you ever felt less than motivated sometimes? Things just get kind of boring or lose steam after awhile and you go for days not doing anything that helps to generate income. What do you do when you feel less than focused over a period of time.

Adam says:
Yes of course! I’n a lazy SOB most of the times. Its just that I make sure I get done the things that NEED to be done. Remember the last time you had to go to the loo to take a dump? I bet you were 10000000% motivated to make sure you got your ass on that toilet seat.

Read more »

Oh man, you guys have got to see this one!

Who does he think I am? An idiot!?
I’m a Mensan with an IQ so high that next to me, your existence wilts to a sorry attempt at impersonating intelligent life on Earth! (shameless plug + caustic insult…)

Take a look at this email I received from a “customer”:

Read more »

Interesting title eh?

I got an email from a guy (منال عل that’s his name) who’s obviously very conversant in arab:

كيف أستطيع تحديد هدفي بغاية الدقة؟؟المشكلة أنني قرأت كتاب مبادىء النجاح ولم أستطع تطبيقه لأنني ليس لدي هدف واضح؟؟؟

Whoaaa… way cool. But I obviously cannot read any of the words and give him a reply.
And if you didn’t already know, arab reads from right to left (that’s why the ??? are on the left if you noticed).

Anyway just a fun post for you.

I thought I’d start a reader question thingy so that we get to share some information which other people may find useful as well. If you actually read the comments on this blog, you’d find that I take the time to answer questions left by readers (you!).

Sometimes I wonder if people know I actually reply to those questions via inserting my answers in the comment body. So to avoid that second guessing, I’ve decided to just post questions on the blog so that everyone gets to benefit from it.

So let’s start with the first one:

Read more »

I received a comment from a friend of mine. Must share! Must share!:

TY Teh says:

Whoa! That’s a lot of energy there boy.
I know that I’m not qualified to be saying this, since I have not experience this much in online marketing, but you shouldn’t really let this bother you too much.
Of course, saying this is easy for me since I’m out of the equation.
If I’m in a similar situation I probably won’t be talking logic to myself.

On the other hand, regardless of the situation, I think you might want to think very closely about what you just communicated to your readers who have been following your blog regularly. Deliberate or not, the tone set for your post was negative and I don’t feel very empowered after reading it. Underneath this post also happens to be your mygratitude.com posts. Won’t that defeat the purpose of writing about your projects? Sure, the title caught my eye (or maybe not) but really, I guess I would rather not read it. What is my take-home-value from reading a post like this? (aside from the Chargeback thing, of course)

Now, I know I’m gonna be unpopular after this, but as a friend I thought I better warn you about this. Maybe I should just email you privately, but since your blog is all about making mistakes while succeeding on the web, this approach seem fit. I’m still a loyal reader and I hope for the best of success for you. Go make another dent on the world!

And he left a 2nd one:

By the way, if you choose not to post this, I understand. Just make sure you get the message I’m trying to give here.

So my reason for doing a 2nd blog post in less than 5 hours (first time! Yay!) is that after reading a comment like this, it’s great feedback for me. So TY, yes of course I’ll share your comment because it provides great dialogue. So let’s continue…

I realised that I may have come across like a raving mad dog with foam between my teeth but you know I’m not that hot under the collar. But anyway, before anyone of you really start to think I’m a real brat, like me further share my experience with this chargeback (cough! Dirty word!)…

When I got the email, I was definitely pissed peeved. I was thinking ‘Idiot!’ straightaway for reasons already explained in my previous blog post. If my words come across as a little too hot to handle, please remember I like being as honest and as real as possible for my readers (you!) of this blog.

Of course it would be nice to blog about, “Hey I got a chargeback, but I’m cool.. I know it’s part of business anyway.. blah blah” but where’s the excitement in a sanitized post like that? Besides I wasn’t really feeling like that at all. I was not happy with the chargeback and I wanted to express it as I typed about it. I wanna be real to my readers. And you know why XX is so popular right? She just lets spill!

Does a chargeback bother me? Well yes and no. Yes because it’s a stupid chargeback after all and no because there’s nothing I can do about it anyway and I don’t let it bother me after my initial 5 minutes of boiling thunder.

I’m sorry if I may have come across negative to some of you but hey, what we type can mean so many different ways to different people. Of course I’m grateful to my customers (gold), I’m grateful to be in a position to receive a chargeback! (You have to be selling stuff before you can get chargebacks in the first place).

I don’t want to sound like a complain queen (ha! so Singaporean)(joke ok..)(don’t be so literal.) in my previous post because I understand all that stuff about taking responsibility for my actions, living above the line and always having a useful response to any event and if I did sound like I was whining and sulking in my previous post, yah ok I was. Haha! But anyway…

Does this post have a totally different ring to mygratitude posts? Yes. But I’m no 24 hour saint. We all run the guantlet of emotions and it’s fun to do so. Did you have take-home value from reading the post? I’m sure you did. There’s always stuff to learn and if not, you can always have a good laugh at this bugger who’s writing these posts for you.

Which brings me to the point, please take my expressions with a pinch of salt. You know how much I ‘talk cock’ and you can’t seriously be thinking I’m serious (heart attack!) all the time. But obviously my business results and numbers are not pinches of salt, those are quite factual in fact.

So TY thank you so much for your valuable feedback because we always need mirrors to expand out awareness of things and you certainly helped. And thank you also for giving me something to blog about which I hope is great fun and interaction for all the blog readers (you!) here.

Out.

Ok ok, before I start spewing vile and you start think I’m actually a hormonal teenage girl who can’t control my emotions, let me state that I sincerely love my customers. Duh.. They the ones that spend the money on my products, so obviously I treat them like gold like they should be.

But this post, as you can see from the potty-mouth title, is about really stupid customers that make me sooooo mad. So are you ready for the drama?

Ha! About yesterday night, I received an email from Clickbank. Now emails from them are always a good thing (for obvious rea$ons) but this time I got an email that told me I have a CHARGEBACK!

Arghhhhhhh! A chargeback! Come on!

Do you know why I’m so mad?

Because a chargeback basically means the customer goes directly to his bank to dispute a charge. What this means is that this idiot bought my product through his credit card, and then when the charge appeared on his credit card statement, he couldn’t in his slightest mind REMEMBER what the charge was for. And so he goes to his bank to do a chargeback!

I mean come on! Don’t you know what you buy with your credit card!?

And it’s not like I (and Clickbank) haven’t made it clear enough for people to know what the charge is gonna appear like on your statement.

When you make a purchase, Clickbank will explicitly tell you that the charge is gonna appear as CLKBANK*COM on your statement. After payment is made, on the download page I have big ass words reminding people that the charge is gonna appear as CLKBANK*COM on your statement.

What do you need me to do? Blow it up to 72pt font, make it red and highlight it in yellow!? Or should I do a Camtasia video with sexy girls so that I grab your full-blown attention?

I mean don’t you seriously read what’s on the screen?

And if it isn’t bad enough, because it’s a chargeback, I have the sale voided AND I have to pay a bank fee for the chargeback! Arghhhh! I’m cramping in convulsions all over! (must. punch. something….)

I mean if it’s a refund, all that happens is that the customer gets his money back, that’s it. And I’m cool with that. Maybe the product wasn’t for you and you decided you wanted a refund.. ok. I can accept that because the customer has made a conscious decision about making the refund. Refunds are a part of doing business online anyway. We’re bound to have them.

(OK I know that chargebacks (dirty word!) are part and parcel of business as well, but let me rant somemore…)

But a chargeback! Argggh! It means you don’t @#$% remember what you bought at all in the first place. You’re not aware of what you’re doing. Unlike the aware customer who consciously made the decision to refund, you just don’t know what you’re doing!

You can’t remember what CLKBANK*COM stands for, so you think that the charge is a fraudulent naughty nightclub bill and you don’t want your wife to find out, and so you execute a chargeback leaving me with a void sale and a bank fee to pay AND you’re still happily enjoying my product because you still think you paid for it!

Wuuuu! That’s such a low blow….

And the thing is even if the customer realized he made a mistake and repurchased the product out of good faith, I’m still stuck with bank fee. humppph!

Who said doing internet marketing was easy?

Anyway, enough of this. I’m gonna have some sushi so I can be happy again!

Out.